Help Center
Frequently Asked Questions
Quick answers about machine operations, trading limits, compliance checks, and wallet setup.
Browse Topics
Pick a category
Still have questions?
Our support desk is run by real professionals. Call or email us directly:
888-233-2712Mon–Fri: 9am–8:30pm · Sat: 10am–3pm ESTIt takes just a few minutes.
- Tap 'Buy Bitcoin' on the screen.
- Verify with your phone number — first timers sign up right at the machine.
- Scan your wallet's QR code.
- Insert cash ($10 minimum) and confirm. Your coins go straight to your wallet, and the machine prints a receipt.