Live Support · Real Agents

Contact Cedar Support

Live agents answer the phone. Have a transaction question or want to become a partner? Reach our team directly.

Direct Access

We answer the phone.

Unlike traditional crypto brokers that rely entirely on generic email tickers, Cedar BTM provides live, direct telephone help. If you have an active transaction issue, call us directly for immediate assistance.

Toll-Free Support Line

888-233-2712

Email Support Address

support@cedarbtm.com

Operational Support Hours

Monday – Friday: 9:00 AM – 8:30 PM EST
Saturday: 10:00 AM – 3:00 PM EST

Corporate Headquarters

Detroit, Michigan USA

MSB Registration Credentials

Cedar BTM operates under formal federal registrations. FinCEN Registration #31000266225114 · NMLS #2185177. State compliance selector is accessible via online portals.

Send a Support Ticket

Fill out this form and a support analyst will reply within 2 business hours.

Need help at a kiosk right now?

For active transaction issues, calling is fastest. Our agents can walk you through wallet scans, verification tiers, and receipt lookups live.